Frequently Asked Questions
Browse through our most frequently asked questions to find the information you need.
Lead Management
How does the AI qualify leads?
Our AI asks a series of intelligent, service-specific questions to understand the customer's needs, budget, and timeline. This ensures that your sales team only spends time on high-quality, pre-qualified leads.
Can I customize the lead scoring?
Yes, you can set custom rules and criteria for lead scoring to align with your business priorities. Our AI will then automatically score and rank leads based on your preferences.
Field Service
How does the AI dispatch technicians?
Our AI analyzes technician skills, availability, and location to automatically assign the best person for the job, optimizing for travel time and efficiency.
Can technicians update jobs from the field?
Yes, technicians can update job status, add notes, and upload photos directly from their mobile devices through a simple, text-based interface. No app required.
General
How long does it take to get set up?
Our onboarding process is designed to be quick and easy. Most of our customers are fully up and running within a few days. Our support team will guide you through every step of the process.
Is my data secure?
Yes, we take data security very seriously. We use industry-leading security measures to protect your data, and we are fully compliant with all major data privacy regulations.